• Your reader is connected to the same Wi-Fi network as the device you'll be using ShopView on

• You have admin access in ShopView

• Your ShopPay account is active and connected to Stripe

1. Power on the S700 and let it fully boot up.

2. Swipe right from the left edge of the screen to open the side menu.

3. Tap Settings.

4. Enter the admin PIN: 07139

5. Tap Generate Pairing Code.

6. The reader will display a pairing code on screen — keep this visible, you'll need it in the next step.

1. Log in to your ShopView Customer Portal.

2. Navigate to ShopPay → Point of Sale.

3. Click Register Reader.

4. Enter the pairing code from your S700.

5. Select the location this reader belongs to.

6. (Optional) Add a label, like "Front Counter" or "Bay 2," so you can identify it later if you have multiple readers.

7. Click Save.

The reader should appear in your registered readers list with an "Online" status. You're ready to take payments.

There are two ways to factory reset the device. Try the menu method first — it's the cleaner option. Only use the hardware button method if the screen is unresponsive or you can't access the menu.

1. Make sure the reader is powered on and unlocked.

2. Swipe right from the left edge of the screen to open the side menu.

3. Tap Settings.

4. Enter the admin PIN: 07139

5. Tap Advanced.

6. Tap Factory Reset, then tap Reset Device to confirm.

7. The reader will restart on its own. Wait until it powers back on and shows the initial setup screen.

1. Hold the power button (right side) AND both volume buttons at the same time — all three buttons at once.

2. Keep holding for about 15 seconds, until the Factory Reset prompt appears on the screen.

3. Confirm Yes to factory reset. Wait for the reader to restart.

For official Stripe documentation on the S700, see: https://docs.stripe.com/terminal/payments/setup-reader/stripe-reader-s700-s710

If the reader isn't detected after entering the pairing code:

• Confirm the reader and your computer/tablet are on the same Wi-Fi network

• Check that your network isn't using client isolation (most guest networks do — switch to your main shop network)

• Make sure VPNs are turned off on the device running ShopView

• If you're behind a corporate firewall, confirm TCP ports 443 and 4443 and UDP port 53 are open

If the reader frequently disconnects after pairing:

• Move the reader closer to the Wi-Fi access point

• Check Wi-Fi signal strength on the reader (Settings → WiFi)

Note: ShopView is only compatible with the Stripe S700 Terminal currently