The Timesheet Activities Report provides a complete, detailed log of all technician time punches within the selected date range. This report allows managers to review, edit, and correct timesheets for payroll, job costing, and billing accuracy. It is a key tool for reconciling technician hours and maintaining clean labor records.
What the Timesheet Activities Report Shows
The report displays every punch in and punch out made by technicians, including:
Date
Technician name
The work order associated with the time or N/A for Department time
Clock in activity: The specific labor line the technician clocked into or the Department name
Clock-in time
Clock-out time
Total hours for that punch
Work order hours
Internal/Department punches (for non-work-order activities)
Modified by/Date/Time
Comment: either the tech story on the line or the task description inputed when clocking out of a department
Time entries are only posted to the report after the technician clocks out. However, active timesheet activities will be shown.
This is the central location for reviewing and correcting all time entries.
You can add and export time sheet activities as well from the landing page
Adding/Editing Timesheet Entries
The Timesheet Activities Report allows adding and full editing of any time punch.
You can add:
User
Punch-in time
Punch-out time
Date of the punch
Work order assignment
Line assignment within the work order
Or assign to a department
You can edit:
Punch-in time
Punch-out time
Date of the punch
Work order assignment
Line assignment within the work order
Move time to a different work order
Move time to a department (non-billable labor)
Use the Edit icon next to an entry to make changes.
This makes it easy to correct technician errors such as:
Forgetting to clock out
Punching into the wrong job
Clocking time to the wrong labor line
Clocking into department time that should have been billable
Punching into a labor line they are not assigned to, resulting in unexpected labor entries
Adding Active Timesheet Entries (Admin Only)
Administrators can also create an active timesheet entry on behalf of a technician or staff member directly from the Timesheet Activities Report.
To create an active time clock:
Navigate to Reports → Timesheet Activities.
Click the New button in the top-right corner of the page.
Select the staff member you want to clock in.
Choose the appropriate Department (for example, Admin, Training, Cleanup, etc.).
Enter the desired start time.
Save the entry.
This creates an active timesheet for the selected staff member and clocks them into the chosen department. The staff member will remain clocked in until they are clocked out or moved to another activity.
This feature is useful when:
A technician forgets to clock in
A manager needs to create department time for a staff member
Internal activities need to be tracked accurately
A staff member is unable to clock in themselves
Department Time Tracking
Not all hours are billable. Departments are used to categorize internal or non-job activities.
Users may clock into departments such as:
Admin
Cleanup
Training
Shop Supervision
Maintenance
When time is moved to a department:
It no longer counts toward any work order
It is treated as internal, non-billable time
Filtering the Report
You can filter the Timesheet Activities Report using:
Date range filters (e.g., today, this week, this month)
Staff name
You can also filter all the columns
Filtering allows the shop to isolate:
A specific technician’s day or week
A single work order’s labor history
Punch corrections needed for payroll
Non-billable department time
Punch Accuracy & Automatic Behavior
How ShopView enforces accurate time tracking:
No slippage between lines: Clocking into a new line automatically clocks the tech out of the previous line.
Cannot be clocked into two places at once.
Finishing a line does not automatically clock out—the tech must move to the next activity.
These rules ensure every minute of staff time is tracked inside the Timesheet Activities Report.
How the Report Connects to Payroll
The exported payroll report draws from the same time punches shown in Timesheet Activities.
Because payroll accuracy depends on clean timesheets:
Tech punches must be reviewed regularly
Errors must be corrected early
Department time should be categorized properly
The Timesheet Activities Report is the shop’s main tool for accomplishing that.
When to Use the Timesheet Activities Report
Payroll Prep
Review and adjust punches before exporting payroll hours.
Billing Corrections
Fix any punches assigned to the wrong work order or labor line.
Training Technicians
Identify:
Frequent mis-punching
Missed clock-outs
Excessive department time
Audit Tracking
Quickly locate all punches from a specific day, tech, or job.
Practical Uses
Tech punched out at the wrong time → edit punch-out
Tech clocked into the wrong line → move to the correct line
Tech clocked into the wrong work order → move time to a different work order
Tech clocked into a work order but should have been doing internal tasks → move to a department
Tech forgot to clock out → hover over the active entry in Timesheet Activities, click Clock Out, then use the Edit icon to correct the time.
Summary
The Timesheet Activities Report is the central hub for all technician labor tracking. It allows shops to:
Review every punch made in chronological order
Correct inaccurate time entries
Reassign time to the correct work order or department
Maintain clean labor records
Prepare accurate payroll exports
Audit and improve technician performance
With full editing capabilities and detailed filtering, this report ensures that timekeeping remains accurate and consistent throughout the entire shop.
Troubleshooting Common Issues
Missing Labor Hours
If labor hours appear on a work order but are not visible in the Timesheet Activities report, the issue is often related to technicians still being clocked in. Time entries are only posted to the report after the technician clocks out.
To Resolve this:
Ask the Technician to Clock Out:
Ensure the technician clocks out of their task. Once they do, the time entry will appear in the Timesheet Activities report.
Alternatively, an admin can hover over the active entry in the Timesheet Activities Report, click Clock Out, and then use the Edit icon to adjust the time if needed.
View In-Progress Time from the Work Order:
Open the relevant work order.
Click the three dots on the right side.
Select Timesheet.
Review the current time entries and use the Edit option to adjust or move time to the correct work order line or department as needed.
Note: Technicians can punch into a labor line even if they are not assigned to it, which may result in unexpected labor entries. Corrections can be made using the steps above.
Access Issues
If you suddenly cannot access the Timesheet Activities report after it previously worked, the issue may be related to browser cache or cookies, especially after a software update.
Steps to Resolve:
Perform a hard refresh of the page.
Log out of ShopView.
Log back into ShopView. These steps often resolve access issues caused by outdated browser data.
FAQ:
Q: Why are labor hours missing from the Timesheet Activities Report?
A: Labor hours may not appear if the technician is still clocked in. Ensure the technician clocks out to post the time entry to the report. Alternatively, an admin can resolve this by hovering over the active entry in the Timesheet Activities Report, clicking Clock Out, and then using the Edit icon to adjust the time.
Q: What should I do if I cannot access the Timesheet Activities Report?
A: Perform a hard refresh of the page, log out of ShopView, and log back in. This often resolves access issues caused by outdated browser data.
Q: Can I delete a time punch?
A: You can not delete a time punch but you can move a time punch to another work order or department and also change the dates/times. We may have the feature in the future.