What are the roles and responsibilities of technicians and admins in time tracking?
Time tracking is an essential feature in ShopView, ensuring accurate payroll and accountability. This article outlines the distinct roles and responsibilities of technicians and admins in managing time entries.
Overview of Time Tracking Responsibilities
In ShopView, technicians and admins have specific roles when it comes to time tracking. Technicians are primarily responsible for clocking themselves in and out, while admins have the ability to manage and correct timesheet entries when necessary.
Technician Responsibilities
Technicians must clock themselves in and out using their own profiles. This ensures that time entries are accurately recorded and associated with the correct individual. Admins cannot add active clock time for technicians in on their behalf. Admin can only create a complte time sheet. If a technician forgets to clock in, they should do so later in the day to create an entry, which can then be adjusted by an admin if needed.
Admin Permissions and Actions
Admins have the following capabilities in managing time entries:
Editing Timesheet Entries: Admins can adjust existing entries to correct errors or reflect accurate hours worked.
Creating New Timesheet Entries: If a technician forgets to clock in or out, admins can create a new entry to ensure accurate records.
Clocking Technicians Out: While technicians must clock themselves in, admins can clock them out if necessary.
Handling Time Entry Errors or Discrepancies
When a technician forgets to clock in or out, the following steps can be taken:
The technician should clock in later that day to create an entry.
The admin can then edit the entry to reflect the correct hours worked.
Alternatively, the admin can create a new timesheet entry if the technician is unable to clock in.
By following these guidelines, ShopView users can ensure accurate and efficient time tracking for all employees.